{"id":61,"date":"2015-09-12T15:11:54","date_gmt":"2015-09-12T15:11:54","guid":{"rendered":"https:\/\/einhugur.com\/blog\/?page_id=61"},"modified":"2015-09-12T15:11:54","modified_gmt":"2015-09-12T15:11:54","slug":"frequently-asked-questions-support-problems","status":"publish","type":"page","link":"https:\/\/einhugur.net\/blog\/index.php\/frequently-asked-questions\/frequently-asked-questions-support-problems\/","title":{"rendered":"Frequently asked questions &#8211; Support problems"},"content":{"rendered":"<h5>Why don&#8217;t I get answers to support emails?<\/h5>\n<p>If you do not get answer to support emails then the reason for that is most likely that your email was unreachable or that you may have your spam filters set to strict.<\/p>\n<p>Every month we get a lot of cases where the users email is either broken or the user has spam filters on which reject our emails.<\/p>\n<p>This not only prevents delivery of support email to you but also generates a lot of unneeded cost for us.<\/p>\n<p>When getting a case like this then we will make 2 re-attempts \u00a0to deliver the email to you. After that no re-attempt is made until the user figures out what is wrong with his email.<\/p>\n<p>Another possibility is that your email is getting lost in our incoming spam.<\/p>\n<p>If you cannot reach us then try our Forums.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why don&#8217;t I get answers to support emails? If you do not get answer to support emails then the reason for that is most likely that your email was unreachable or that you may have your spam filters set to strict. Every month we get a lot of cases where the users email is either &hellip; <a href=\"https:\/\/einhugur.net\/blog\/index.php\/frequently-asked-questions\/frequently-asked-questions-support-problems\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Frequently asked questions &#8211; Support problems<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":41,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"spay_email":""},"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Pd75nk-Z","jetpack-related-posts":[{"id":64,"url":"https:\/\/einhugur.net\/blog\/index.php\/frequently-asked-questions\/frequently-asked-questions-grid-controls\/","url_meta":{"origin":61,"position":0},"title":"Frequently asked questions - Grid controls","date":"September 12, 2015","format":false,"excerpt":"Why are the Grid controls (StyleGrid and DataGrid) only for Real Studio and not the modern Xojo ? The grid controls were 17 years old, based on MacOS 9 technology, and also suffered on Linux for not supporting Cairo. When MacOS added Retina support and Xojo started to enforce cairo\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":41,"url":"https:\/\/einhugur.net\/blog\/index.php\/frequently-asked-questions\/","url_meta":{"origin":61,"position":1},"title":"FAQ","date":"September 12, 2015","format":false,"excerpt":"Frequently asked questions for\u00a0the Einhugur Plugins Purchasing Installation Support problems Encryption Error troubleshooting Excel Exporter Grid controls","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":567,"url":"https:\/\/einhugur.net\/blog\/index.php\/xojo-gpio\/hd44780-based-lcd-display\/","url_meta":{"origin":61,"position":2},"title":"HD44780 based LCD display","date":"May 18, 2016","format":false,"excerpt":"In this example we are going to connect to HD44780 based LCD display. The display I am using \u00a0has 2 lines with 16 letters each. Same example will also work for HD44780 based displays that have 4 lines with 20 letters per line. Now before going\u00a0further then I want it\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":48,"url":"https:\/\/einhugur.net\/blog\/index.php\/frequently-asked-questions\/frequently-asked-questions-error-troubleshooting\/","url_meta":{"origin":61,"position":3},"title":"Frequently asked questions - Error troubleshooting","date":"September 12, 2015","format":false,"excerpt":"Why do I get lot of \"Unknown type\" or \"Invalid Plugin Method \u00a0Format\" errors when I launch Xojo\u00a0? The most common cause for this is that the user has forgotten to Install TypeLib. TypeLib defines types such as Rect and Point for example that other Einhugur plugins internally use. Other\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":191,"url":"https:\/\/einhugur.net\/blog\/index.php\/basic-electronics\/understanding-your-breadboard-and-placement-of-raspberry-cobbler\/","url_meta":{"origin":61,"position":4},"title":"Understanding your breadboard and placement of Raspberry cobbler","date":"September 22, 2015","format":false,"excerpt":"Its important to understand how your breadboard is internally wired before you start using it to wire things up. If we take breadboard like this: Then its internal wiring will look like this: Notice that the numbered rows are all connected from a, b, c, d to e, but not\u2026","rel":"","context":"Similar post","img":{"alt_text":"Small breadboard","src":"https:\/\/i0.wp.com\/einhugur.com\/blog\/wp-content\/uploads\/2015\/09\/BrewadboardSmall.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":70,"url":"https:\/\/einhugur.net\/blog\/index.php\/links\/other-sites-that-have-xojo-addons-and-plugins\/","url_meta":{"origin":61,"position":5},"title":"Other sites that have Xojo addons and plugins","date":"September 12, 2015","format":false,"excerpt":"VanHoeak Software - Some awesome plugins for Xojo MBS Plugins, a lot of plugins for Xojo.\u00a0 MacOSLib\u00a0- Macoslib A Macintosh library to use advanced features which are not available in Xojo Thomas Templemann's page\u00a0-\u00a0TT also has the excellent ZIP Archive classes RubberViews\u00a0-\u00a0Create one window, this class will manage all controls\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/einhugur.net\/blog\/index.php\/wp-json\/wp\/v2\/pages\/61"}],"collection":[{"href":"https:\/\/einhugur.net\/blog\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/einhugur.net\/blog\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/einhugur.net\/blog\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/einhugur.net\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=61"}],"version-history":[{"count":1,"href":"https:\/\/einhugur.net\/blog\/index.php\/wp-json\/wp\/v2\/pages\/61\/revisions"}],"predecessor-version":[{"id":62,"href":"https:\/\/einhugur.net\/blog\/index.php\/wp-json\/wp\/v2\/pages\/61\/revisions\/62"}],"up":[{"embeddable":true,"href":"https:\/\/einhugur.net\/blog\/index.php\/wp-json\/wp\/v2\/pages\/41"}],"wp:attachment":[{"href":"https:\/\/einhugur.net\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=61"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}